Claim Guardians in the Media
Explore our latest press coverage, interviews, and industry insights.
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'House fire insurance battle destroyed my life'
Claire Massey's 17-month ordeal with her insurer after a devastating house fire underscores the challenges consumers face in claim disputes, highlighting the need for advocacy and systemic change.
Source: BBC News Online
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MP Criticizes 'Unprofessional' Insurers
Following a devastating house fire, Claire Massey's prolonged struggle with her insurer draws criticism from MP Jack Brereton, who condemns the company's unprofessional conduct and calls for improved consumer support.
Source: The Stoke Sentinel
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How to Avoid a Home Insurance Nightmare
Claire joins the Which? Money podcast to share her personal story of navigating the frustrating world of home insurance claims after a devastating fire. She discusses the challenges claimants face, the systemic issues within the industry, and practical tips for homeowners to protect themselves.
Source: Which?
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AI System Launched to Overhaul Claims Settlements
The Insurance Post covers the latest AI-driven claims management platform designed to transform insurance dispute handling. Featuring insights from Claim Guardians, the article explores how AI technology can analyse patterns, support claimants, and streamline settlements for fairer outcomes.
Source: The Insurance Post
Press & Media Enquiries
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